Training & advisory
AI for product, design and research teams
A practical one-day course for teams who need to use AI well in their work, not just talk about it. Built by practitioners who have shipped AI products and run research with it, and available in-house or as a public course alongside our CPD-certified UX courses.
What the day covers
- How current AI models work, in plain language, and what that means for what they get wrong
- Using AI in research: transcription, synthesis, repositories and the limits of synthetic users
- Prototyping with AI: from prompt to clickable proof of concept in an afternoon
- Designing conversational and agent experiences that people trust
- Responsible use: data protection, bias, transparency and your organisation’s policy
- A working session on a real problem from your team
Who it is for
Product managers, service designers, user researchers, content designers and delivery leads. No technical background needed. Up to 16 people per session.
Bring the course in-house
We tailor the examples and the working session to your organisation.